Privacy Policy
Effective date: May 1, 2026
This Privacy Policy explains how MV ECOM LLC handles information related to the Shop Ops Kit website and product.
Information we may collect
We may receive information you choose to provide, such as your name, email address, support messages, and purchase-related details needed to help with product access.
We may also receive basic technical information such as browser type, device type, pages visited, referring page, and approximate interaction times if analytics or hosting logs are enabled.
Checkout and payment data
Once Paddle checkout is enabled, payment processing may be handled by Paddle. We do not need to store full card numbers on this website. Paddle may process buyer and payment information according to its own buyer terms and privacy notices.
We may receive limited order information from Paddle, such as buyer email, product purchased, transaction status, refund status, and timestamps, when needed for delivery support and business records.
How we use information
We use information to provide product access, respond to support requests, maintain records, improve the website, and comply with applicable obligations.
- Provide download access and product support.
- Investigate delivery, refund, or purchase questions.
- Maintain tax, accounting, fraud prevention, and compliance records.
- Improve website clarity, product information, and support documentation.
Sharing
We do not sell personal information. We may share information with service providers that support checkout, delivery, hosting, analytics, or customer support when needed to operate the product.
Retention
We keep information only as long as reasonably needed for product delivery, support, tax/accounting records, dispute handling, security, and legal obligations.
Your choices
You may contact us to request access, correction, or deletion of information we control, subject to legal, tax, security, and transaction record requirements.
International processing
The website and service providers may process information in countries different from your location. Where required, service providers are expected to use appropriate safeguards for such processing.
Contact
For privacy questions, contact support@shopopsmanual.site.